Many thanks for stepping into the breach so quickly to help my client.
Brain Injury case manager
We are very happy with the staff secured through VP in the first wave and you were very supportive and professional in assisting us in doing so and therefore would be happy to continue the relationship going forward at such time that it is required.
Brain Injury Rehabilitation Unit Manager
Today I have been involved in managing a challenging patient with Samantha among other staff. Samantha was exceptionally brilliant in supporting the patient despite the challenges patient presented to us. I have observed Samantha as she patiently met patient’s needs in a sensitive and considerable way. Please convey our thanks to Samantha. You can be justly proud of having Samantha in your caring team.
Practice Development Nurse/MAPA Instructor.
VP have provided an experienced staff team to support my client who has a brain injury, I approached VP 18 months ago when the existing care package had broken down. My client now lives a fulfilling life in the community and has engaged in activities we never thought would be possible.
Brain Injury Case Manager, Bristol
Experienced, trained high quality staff who have actual experience working with clients with a brain injury and it shows when VP’s staff interact with my client.
Care Coordinator NHS
Over the course of the last 15 years, my relative has had a number of care regimes…none of them have been able to cope with his behavior We are faced with a sad prospect of…a secure unit when I was referred to VP as a possible solution. My relative is very positive, very happy and speaks really highly of all the carers. All care had been provided using communication and motivation and they have dealt with violent outbursts in this positive way. So far VP have done exactly what they said they would and have enabled my relative to live in the community…they have given him the chance to lead as normal a life as possible.
Family Member of a Service User with an ABI
Hi Mark, I just wanted to write to express my appreciation of the course that Jason and yourself held on 19-20th June. I have been on dozens of courses over the years as well as teaching many myself and this was certainly one of the best I have ever had the pleasure of attending. The relaxed but informative manner along with illustrations of how the particular techniques worked served to both assist in their learning as well as give confidence in their application. What was also refreshing was how the other participants joined in and helped each other out. Again, it was a pleasure to attend.
We found your personalized approach suited our specific requirements perfectly. The programme was tailored to our organisation, the skills and experience of staff and the needs of our service users. The attitude, knowledge and practical skills of the instructors gave us confidence in the techniques and philosophies that we were shown. Safety, context, legality and responsibility were embedded in the training and all our staff felt an increase in their skills and knowledge at the end of the day. Training was delivered professionally and in a friendly manner. We will most definitely be using VP Forensics for all our future training needs in this area. Kind Regards, Richard
Where others may have turned me away,VP gave me a chance!! All necessary training was provided in a professional yet unimposing way. I look forward to doing the refresher courses. I’ve been part of the VP team for 18 months now. I have worked in many different settings, which is greawt for me as I love variety. There is a great team in the office who are always on hand to help, advise and/or support you. To work in mental health can be challenging but also amazingly rewarding. If i weren’t already with VP i’d sign up tomorrow, Xanthe
We have been using the services of VP for just over 2 years now and in that time we have been more than satisfied with the service we have received. We have built up a very good rapport with the agency and know that they will always help us out when struggling to find staff. They have always provided experience and reliable staff to us. There hasn’t been a day that I ring the office to get staff that I am not greeted with a friendly welcome and the impression that nothing is too much trouble for them. They have a professional and dedicated team and I would hihgly recommend them to any hospital, unit or client without hesitation.
LD/ASD Secretary for Low Secure Services